rant... been a bonafide recipient of very bad customer service... this telco is really one of the finest example of what customer service should NOT be! first of all i reported the stolen cellphone and sim to have it blocked... complied with their requirements and even had the sim replaced... all is well except THEY WOULD not re enable the replacement sim because of incurred charges during the time the phone was reported as STOLEN... they also had a habit of giving phone numbers that either ring indefinitely or insanely busy... oh well all the while i thought they are "smart" people willing to give the outmost professional customer service... oh well...