Beattie is spot on, on this one.
WHY CAN'T CELLPHONE COMPANIES DO AUTO NOTIFICATION WHEN A SUBSCRIBER APPROACHES HIS CELL PLAN LIMITS?
Heck this is standard practice on credit card companies and banks, notifying in one way or another. Why can't cellco's follow?
I remember a while back when my company issued phone was stolen and unfortunately the thief was able to go way past the cellphone plan limits. Why on earth the credit limit wasn't followed boggles the mind. Are they doing this on purpose?. And yes, we were forced to pay the bill with a note that its a payment under protest, since we did report to Smart that the phone was stolen and the issue could have been handled gracefully if they automatically cut the service once the CREDIT LIMIT was reached. How hard can that be if they already had a system that monitors pre-paid credits and automcatically cut you off when you ran out of credits?
Another issue I can think of is those PC-to-Mobile text schemes that more often than not trick the poor recipient to thinking that he is replying to a regular phone number rather than a P2.50 per message VAS.
Sigh...
No comments:
Post a Comment